Refunds and Replacements
100% Satisfaction Guaranteed: We stand by every product we sell and every gift we deliver. If, for any reason, you or your gift recipients are not completely satisfied with a Hickory Farms item, simply call or email with your proof of purchase for a replacement or *refund - whichever you prefer. We promise to handle your request promptly and courteously. We guarantee it.
*Please note, we are unable to refund shipping charges once the order has left our facility.
We make every effort to guarantee total satisfaction. On the very rare occasion that a product is out of stock, be assured that your gift recipient will receive a similar item of equal or greater value.
If you have any questions, you may contact us to assist you.