Customer Service
At Hickory Farms, we are here to help. If you do not find what you’re looking for on this page, please email our customer service team at cserv@hickoryfarms.ca
Valid Payment Methods
We accept payment with:
- Visa
- MasterCard
- American Express
- Discover
- Paypal
Hickory Farms Coupons & Promo Codes
Offers may not be combined with any other offer. Qualifying merchandise items will be adjusted up to the limit(s) detailed in each promotion. Offers do not apply to corporate orders or volume discount orders. Hickory Farms reserves the right to cancel or modify offers at any time. Valid on hickoryfarms.ca only. Not valid in stores or on partnership websites. Promotional value not redeemable for cash or gift cards. Return of discounted item(s) will be for the price actually paid and the value of the offer will be forfeited. No rain checks issued. All offers are while supplies last, if applicable.
Refunds and Replacements
All sales are final, with the exception of damaged items and quality concerns. We stand by every product we sell and every gift we deliver. If you or your gift recipients are experiencing an issue with a product or damages, call or email with your proof of purchase for a replacement or refund - whichever you prefer. We promise to handle your request promptly and courteously.
Substitution Policy
We make every effort to provide satisfaction. On the very rare occasion that a product is out of stock, be assured that your gift recipient will receive a similar item of equal or greater value.
If you have any questions, you may contact us to assist you.
