Your privacy is important to us. Our website takes every precaution to protect users' information. When users submit sensitive information via the website, this information is protected both online and offline.

All the sensitive information provided by users is encrypted and protected with one of the best encryption software in the industry. All of our users' information, including the sensitive data, is accessible to a few employees only. These employees use the information you provide about yourself when placing an order only to complete the order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

As part of providing additional security, we do not process any order over $100 in value without checking with the customer by telephone to ensure the information provided on the order form is accurate and to obtain confirmation that the order did in fact come from the credit card holder.

On the order form we have made the "telephone" and "email address" fields mandatory and this information is used to contact our customers.

If you have any questions regarding our privacy practices, please contact customerservice@hickoryfarms.ca